Leaders in small businesses have to deal with painful challenges most of the time. The source of this pain stems from problems such as growth, profitability, cash flow, customer service, attrition, productivity & compliance. While their larger competitors tackle these problems with the help of the latest Information Technology tools, most small business owners are only able to use email, browsing & other basic tools that leave much to be desired.
Leaders running these small businesses are enterprising as well as smart enough to run their businesses year after year. Some of the key reasons holding them back from leveraging IT are: Lack of IT Know-how, Funding for IT infrastructure, Access to Applications, Vendor Support, Large implementation time & Maintenance of IT infrastructure. Continue reading Pain areas for SMEs in the field of IT